01 · Our commitment
AIFlow respects the intellectual property rights of others and requires the same of everyone who uses the Service. We respond to valid notices of claimed infringement under the United States Digital Millennium Copyright Act (17 U.S.C. § 512), the European Copyright in the Digital Single Market Directive, and equivalent legislation in other jurisdictions, including any local law applicable in India.
02 · Designated agent
Notices of claimed infringement should be sent to our designated agent:
AIFlow
AIFlow — DMCA Agent
#154 Patiala Hirabagh, India
Email: [email protected]
Please use the subject line “DMCA Notice” so that the message is routed to the correct reviewer. Notices sent through other channels (social media, direct messages to team members) may be delayed or missed.
03 · How to send a takedown notice
To be valid under section 512(c)(3) of the DMCA, a notice of claimed infringement must include all of the following:
- A physical or electronic signature of the copyright owner or a person authorised to act on their behalf.
- Identification of the copyrighted work claimed to have been infringed, or, if multiple works are covered by a single notice, a representative list of those works.
- Identification of the material that is alleged to be infringing, described in enough detail for us to locate it — please include the full URL of the page, pack, or file.
- Your contact information: full name, postal address, telephone number, and email address.
- A statement that you have a good-faith belief that the disputed use is not authorised by the copyright owner, its agent, or the law.
- A statement, made under penalty of perjury, that the information in the notice is accurate and that you are the copyright owner or authorised to act on the owner’s behalf.
Incomplete notices may be rejected, but we will do our best to tell you what is missing so that you can resubmit.
04 · What happens next
Once we receive a valid notice we will, in most cases within two business days:
- Remove or disable access to the material identified in the notice.
- Forward a copy of the notice (with your personal contact information redacted where feasible) to the account that uploaded the material.
- Keep a record of the notice for our repeat-infringer policy.
05 · Counter-notice procedure
If you believe your material was removed in error — for example, because you hold the rights, you have a licence, or your use is a fair dealing or fair use — you can submit a counter-notice. To be valid under section 512(g) of the DMCA, a counter-notice must include:
- Your physical or electronic signature.
- Identification of the material that has been removed and the location at which it appeared before removal.
- A statement under penalty of perjury that you have a good-faith belief that the material was removed as a result of mistake or misidentification.
- Your name, postal address, telephone number, and email address.
- A statement that you consent to the jurisdiction of the Federal District Court for the judicial district in which your address is located (or, if outside the United States, of any judicial district in which AIFlow may be found), and that you will accept service of process from the person who submitted the original notice.
Send counter-notices to the same designated agent. We will forward the counter-notice to the original complainant and, unless they file a court action within ten business days, restore the material within ten to fourteen business days of receipt.
06 · Repeat infringers
In accordance with the DMCA and applicable law elsewhere, we maintain a policy of terminating accounts that are, in appropriate circumstances, determined to be repeat infringers. We also reserve the right to terminate at any time an account that uploads content we consider a clear infringement, even on a first offence.
07 · False notices
Under section 512(f) of the DMCA, any person who knowingly and materially misrepresents that material is infringing, or that it was removed or disabled by mistake, may be liable for damages — including costs and attorneys’ fees — incurred by the alleged infringer, by us, or by any other party harmed by the misrepresentation. Please do not abuse this process.
08 · Non-US rights holders
If you are outside the United States and your legal system uses a different notice mechanism (for example, the EU Digital Services Act “notice and action” regime), you may submit your notice in that form. We treat all substantively complete notices equally and will honour any applicable local procedural rights.