Поддержка
Политика возврата.
Если пак вам не подошёл, мы вернём деньги. Без допроса. 14 дней, каждый раз.
Обновлено · 1 апреля 2026 г.
The short version
14 days. No questions. Email [email protected] with your order number.
The long version
We want you to actually use the packs. If you open one and it's not what you needed, we'd rather give your money back than have an unhappy customer.
Eligibility
- Within 14 days of purchase
- Single packs, bundles, and renewal upgrades all qualify
- You don't need to delete your copy — just let us know it didn't work for you
How to request
- Email
[email protected] - Include your order ID (starts with
AIP-) - We respond within 24h on business days
- Refund hits your card in 3–7 business days depending on bank
Edge cases
- After 14 days: we look case by case — email us, we usually figure something out.
- Bundle refund: refund the full bundle, not individual packs from a bundle.
- Chargeback: please email us first. We always refund — chargebacks just slow things down for both of us.